Good first collections job - Senior Representative Collections Discover Employee Review

4.0
22 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Pleasant atmosphere, the night shift was nice hours with the exception of mandatory early morning weekend shifts. pay was good and lots of bonus incentives for large accomplishments as well as giveaways etc.

Cons

Change can be good but teams, tactics, rules and procedures are constantly changing which causes quite a bit of confusion throughout various levels. Often management can't keep up to date enough.

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3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great support from leadership Remote or in office optional Training and development

Cons

Lower pay compared to competitors Hard to advance within company No large bonuses or raises

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