Good company and values, boring repetitive customer service job - Anonymous employee Discover Employee Review

3.0
4 Apr 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are excellent. Compensation is fair. Lots of PTO available. Fun environment with lots of fun people. They try and make it seem like they want you to move up and succeed in the company.

Cons

It is a call center, the work is boring and repetitive and can be really hard. If customer service isn't your thing you won't last long. Limited advancement opportunities. Raises on average are maybe a dime or quarter an hour each year- whereas the CEO recently got a 10 million $ raise. High turnover

Explore other reviews about Discover

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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