Good company but can be frustrating - Account Manager Discover Employee Review

3.0
14 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Company morals Positive environment Always doing raffles and catering True respect and care for everyone Pay is decent Benefits

Cons

Computer programs are extremely slow Customers are calling to yell and attack you personally all the time Very strict time adherence Mentally exhausting and straining Not enough employees to cover call volumes

Explore other reviews about Discover

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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