Below Average and Unprofessional - Charge Verification/Fraud Prevention Discover Employee Review

2.0
25 May 2018
Recommend
CEO approval
Business outlook

Pros

somewhat decent benefits. gym on campus ($20/month). counselor on campus. clinic on campus. large cafeteria and market places in break rooms. subpar bonuses. My manager was basically the only decent person there and the only reason i stayed as long as i did.

Cons

benefits could be better. training is absolutely ridiculous and does not prepare you at all for what the job is really going to be like. favoritism. they let people park in motorcycle parking during the winter and "bad weather" which really sucks for those of us that ride all year long. As much as the custodial staff cleans, the building is always filthy. Systems are extremely slow and glitch out, especially for a company that makes as much money as they do. Dishonesty and manipulation all over the place. Immature employees on every level. "Resources" are outdated and all over the place instead of consolidated to one or two locations for ease of access and are not user friendly. Gym and other resources could be free- other companies that don't make as much money offer the same services for free. It is super obvious when superiors disagree with each other. Even if you have experience, they force you to wait a ridiculous amount of time to promote to positions you're better suited for. Workforce management and other departments will only consider you if you've had prior experience- other companies offer to train you so that you can develop those skills and promote to the positions you want.

Explore other reviews about Discover

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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