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      Request time off or weekends impossible - Customer Service Representative Discover Employee Review

      1.0
      16 Feb 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Not really a good reason, pays the bills

      Cons

      Good luck requesting time off or weekends, even if you do your job if you have a non sense review from a customer you are wrong and affect your cuotas, weekends they say that customer service is open 24/ 7 but the majority of the departments are closed holidays and weekends

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      5.0
      26 Aug 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Positive encouraging environment with great leadership that wants your success. Plenty of opportunities for advancement.

      Cons

      Call center environment and hours including weekend hours.

      4.0
      28 Feb 2018
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team work. Assignments are interesting and engaging.

      Cons

      Assignments repeatedly can become overwhelming and duration extended that is out of your control to correct.

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