Good pay toxic environment - Sales Associate Dillard's Employee Review

1.0
7 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Great pay for an easy job of mostly standing around.

Cons

The management are obnoxious and condescending can be flat out rude to the sales associates. The client is always right no matter how entitled and pathetic the client acts. You must kiss a** or get written up. The energy in the building is dark it's an awful work environment. You cannot sit down during your shift, 8 hour shifts part time is 30 hours! It's a miserable place to be everyone acts like they are in highschool. The management is always looking for someone's head to place on the chopping block. I hated working at Dillard's. They pay well because it's an awful job.Nobody in their right mind would allow this much toxicity in their lives

Explore other reviews about Dillard's

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great customer relationship opportunity and good pay

Cons

Long and inconsistent work hours

1.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Only pro is that you can expect there won't be any. So, transparency.

Cons

Annual raises for salaried employees are minimal, often only 100–500 dollars per year, regardless of performance or inflation. Salaried roles are consistently compensated below industry standards for comparable positions. Management routinely solicits employee input and feedback, then consistently ignores it, making requests for opinions feel performative rather than genuine. Excessive favoritism is openly displayed, accompanied by constant gossip, drama, and office politics that undermine professionalism and team cohesion. Leadership culture normalizes poor treatment by implying that if everyone is miserable together, the situation is acceptable. The company shows little concern for employee health and safety, pressuring staff to work in unsafe conditions because “it was done before.” Employees who raise workplace health concerns or request alternate work arrangements for health reasons are consistently penalized rather than supported, effectively forcing them to choose between their health and their job. The building was shot at, and management waited several hours to inform employees and refused to let anyone go home, demonstrating a disregard for basic safety and crisis response expectations. Any non-vacation time off, including sick time, medical appointments, and other approved leave, can be held against employees and negatively affect promotions, raises, and recognition. Promotions and raises are often denied based on incomplete or misleading assessments of performance, while significant individual contributions and permanent fixes to long-standing issues go unrecognized. External or third-party training and professional development are not supported and, in some cases, are actively discouraged. Execs are only concerned about profits and never employee well being, morale, or happiness.

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