Great device, great company, but Customer Service department's management is awful. - Representative Dexcom Employee Review

3.0
5 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Amazing device for diabetics that legitimately improves quality of life. Working for a company like that makes you feel pretty good about your job. High potential for product growth within medical device market.

Cons

Management in Customer Operations/Service is awful - and other departments openly talk about it. Management seems to make the job increasingly difficult to succeed at, instead of trying to help and encourage its employees to succeed.

Explore other reviews about Dexcom

5.0
8 May 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Great company culture and I love the direction company is going

Cons

Growing pains within company because it grew so fast

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn and work with people who understand how to grow an organization. Excellent technical leadership and delivery - every team you meet with can teach you so much. The company’s product helps so many people - doing great work for a company that does great things in society is rewarding

Cons

Sometimes it can be very busy - growth does come with challenges

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