Great Company, Poor Leadership - Medicare Sales Representative Devoted Health Employee Review

1.0
12 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Upper management was Fair and they seem to have a genuine goal of helping make a positive impact

Cons

Direct leadership is an absolute joke. Not worth the stress or egos.

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Devoted Health Response
2y
Hi there, Thank you for taking the time to leave us a review of your experience. We’re happy to hear that you’ve had a positive experience with upper management and align to their goals and mission to make a positive impact in the medicare industry. We regret to hear that you’ve had a less than perfect experience with your direct leaders. It's important to us that all employees are heard and have the opportunity to express their feedback. We recognize that all experiences and perceptions vary and would like to continue this conversation to hear your feedback about the above concerns you have. If you would like to continue the conversation as well, please reach out to Mark Manson, VP of Sales @ mmanson@devoted.com.

Explore other reviews about Devoted Health

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
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Devoted Health Response
2d
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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