Good Company - Challenging Work Environment - Sr. Delegated Operations Associate Devoted Health Employee Review

4.0
9 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Everyone seems very dedicated to the company mission. Devoted Health's group of employees are some of the smartest and hardworking people I have had the pleasure to work with. The company's technology is advanced for a health plan group and made innovation easy.

Cons

The company expects a lot from their employees and is not very forgiving if someone does not always exceed the expectations of their role. Their method of communication and problem solving is very fast passed and agile, which was great for a start-up company. However, as they expand and continue to grow, it is not sustainable and causes strain on maintaining the work life balance the company claims to value.

Explore other reviews about Devoted Health

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

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Devoted Health Response
1w
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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