Pros
a few discount on pet services SOMETIMES
Cons
Destination pet is a disgrace of a company, they are greedy and disconnected from their employees and customer base. They claim to care about your pets, but every action says otherwise. They keep facilities as understaffed as possible to keep wages low, leading to burnout and mass exodus of employees, and rushed, untrained new employees scrambling to fill the spots. All this for a barely survivable wage. I worked at Animal Tender in Utah, and it was absolutely miserable. Staff was barely holding on trying to maintain the bare minimum, and pets were suffering as a consequence. Since I've left, several pets have become sick, and at least one pet has passed away due to unsanitary conditions. The managers are trained to ignore employees and simply shove as many pets into the facility as possible, all for profit. The district manager at the time was Julia. We tried to tell her time and time again we needed more staff and resources, and she only cared about "optimization", she tried to placate us with a "gratitude seminar". It is so painfully obvious that upper management has never done an honest days work in a boarding facility, and would be completely over their heads if they tried, absolutely no clue to the amount of real work it takes to run a facility. They only care about numbers and profit. Never again in my life will I EVER board my pets at a Destination Pet facility.