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      Delta Community Credit Union

      Engaged employer

      Delta Community Credit Union reviews

      Call center - Member Care Specialist Delta Community Credit Union Employee Review

      1.0
      12 Mar 2025
      Member care specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy work just typical call center client service. You are essentially a teller via phone. Customers are nice for the most part and the office is spacious and clean

      Cons

      The pay is terrible. The management/supervisors will micro manage you every second of the day. Gets to the point where you have to ask permission to use the restroom. High call volume can be extremely overwhelming with no support from leadership. They tell you it’ll be remote position but it’s a lie.

      avatar
      Delta Community Credit Union Response
      1y
      Thank you for taking time to write a review, we value and appreciate all feedback. Additionally, we encourage employees to contact the Human Resources Department to discuss any concerns in more detail.

      Explore other reviews about Delta Community Credit Union

      5.0
      4 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - It's encouraging as a resident of the area to see the amount of outreach programs to teach children about future opportunities and financial literacy - Work environment doesn't feel suffocating. - I hear stories about how people were able to get great internal job opportunities from their initial positions.

      Cons

      - Wish the PTO plan was a bit bigger but its not awful

      avatar
      Delta Community Credit Union Response
      2mo
      Thank you for taking time to write a review, we value and appreciate all feedback.
      2.0
      6 Apr 2026
      Member care agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid schedule after a few months They feed you often All major holidays closed/off

      Cons

      - The pay isn’t enough for what you deal with - 86% guaranteed to be on some kind of disciplinary before your probationary period ends so the odds of you moving departments is greatly lowered

      avatar
      Delta Community Credit Union Response
      1mo
      Thank you for taking time to write a review, we value and appreciate all feedback. Additionally, we encourage employees to contact the Human Resources Department to discuss any concerns in more detail.
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      Delta Community Credit Union reviewsDelta Community Credit Union Member Care Specialist reviewsDelta Community Credit Union review