It used to have an amazing culture but it is no longer the same... (join at your own risk) - Account Manager Deliveroo Employee Review

1.0
5 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Team mates were great to work with.. but with the recent hire of a new manager the culture became really toxic (biased manager, talks down to employees, not receptive to feedback, smiles in your face but badmouths you to your team mates), which is why most AMs are leaving. They have some amazing and passionate people in middle management but the poor management of their HR processes and unfair practices were very evident when they let go of team members without valid or clear reasons.

Cons

Low compensation (way below competitors) Management is not receptive to feedback and protects their Managers even when poor decisions were made, which makes us feel unheard and resulted in the really high turnover recently. Slow career progression

Explore other reviews about Deliveroo

5.0
21 Apr 2025
Recommend
CEO approval
Business outlook

Pros

good people not bad to work for

Cons

nothing really it was pretty ok there

2.0
21 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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