Pros
DNC is and desires to be a leader in the industry. They can provide excellent training and career advancement for those who perform on a high level. Also, the nature of the hospitality business requires constant adaptation to provide the best experience for the customer and meet the business goals set. The corporate office is responsive to the needs at the local level.
Cons
At the entry level, this is the food business and the pay is low compared to other professions. An employee can be held down by a general manager and/or area manager for different reasons. If an employee is performing multifunctions at a high level for a low salary, they may not be reccommended for advancement and/or rewarded for their efforts because they can not be replaced efficiently. An employee's loyalty and perfomance can be overlooked by their GM and used to advance their own careers. This goes beyond favoritism or personality conflicts, it simply can be what's best for the GM's bottom line. When a loyal, experienced employee has taken on numerous tasks with minimum staff , is totally consumed time-wise, and performing at a high level, opportunities can go to other managers who simply have more time, less responsibility and more support. When a GM hires a manager from the street without giving the opportunity to a high performing supervisor within, that supervisor is left feeling unappreciated and stuck in a rut.
