Poor Leadership top down - Account Executive DefenseStorm Employee Review

- Solving a real problem for customers - Interesting architecture and scaling challenges - Supportive culture

- A bit of growing pains right now as the org is trying to fix processes and product management

The position offered competitive compensation and a strong pay structure.

This role was a bait-and-switch operation. While it was marketed as Senior Customer Success/Experience, the daily reality was almost entirely focused on sales rather than genuine CS/CX functions.