A great team to work with! - Office Administrator DeckTec Outdoor Designs Employee Review

Fantastic quality product, lots of good feedback from customers. Great team atmosphere working with other sales associates, design, engineering, HR, IT, construction management, stain and finish. It was great to see the process all come together for a polished product in the end. They have a solid process and look highly on dedication and hard work.

Occasionally it was a challenge to manage customers' expectations.

Company has been in business for several decades. Doesn't use subcontractors - all field and operational labor are W2 employees. Many employees stay here for years and years. Product speaks for itself, the decks are beautiful. Due to the company's history, product quality, and talented laborers, the company is ripe with potential for expansion / a bright future. Unfortunately, that potential will remain capped until management radically changes their mindset and/or current & new personnel are actually given the authority to drive the company to it's next chapter.

Customer volume has increased substantially in recent years but unfortunately, business processes have not evolved to support this volume efficiently. The owner is a good man with good intentions, but he is unable to release his grip on the way he has always done things. Although he adamantly proclaims his desires for process improvement and increased efficiency, he inevitably ends up sabotaging every attempt to do so. As a result, the organization is operationally top heavy with job titles that really have no ability to make decisions or affect the bottom line. This is unfortunate because there are several talented staff members who are more than capable of leading the company to a bright future. It's important to emphasize how much they deserve the opportunity to do so. Their level of dedication is hard to come by.