Pros
The VP/Sales Manager is terrific. Some free shirts. They never actually spit on you.
Cons
• An early-90's boiler room management style • Sales scripts which are always 'perfect', but always change • Always business-casual dress code though 100% of work is phone • Forced harassment of car dealers, (some called 2-5 times per week!) • Hours of unproductive sales meetings/yelling sessions • Constant berating of employees by yelling/threats/emails • Inferior service which trails other competitor offerings for less cost • Sales focus in script on minute details of no interest to dealers • An abusive, seemingly bi-polar CEO who micromanages sales • No HR • An atmosphere of fear, low morale, and uncertainty • A company philosophy where learning about competition is heavily discouraged • A company policy where seasoned employees are forbidden to help others • Fast, unhelpful training program where you feel ignorant for first few months • Sales quotas are barely attainable; bonus levels rare • An environment where verbal abuse of employees is constant • A sales philosophy which is outdated, intrusive, and aggravating to potential customers • Seasoned employees have high residual income, so lower stress • Newer employees have a hit-or-miss opportunity to make sales • Short (1-week) sales cycle, little opportunity to improve as in a month cycle • Constant roller coaster: usually takes 2 weeks work to make quota every-other week • Constant threats and fear of losing your job • Unhappy sales force • Pie-in-the-sky promises, but only realized for long-term employees • Little to no diversity in sales force; minorities need not apply • Constant over-your-shoulder management • A market which is saturated with better equipped, friendlier competition • Investment in an outrageously expensive new building, higher sales goals to pay for it • CEO lords over sales force from upper level, yelling down at workers like a ship captain • Most divisive, negative, and unhealthy sales environment I've ever encountered • I'm only here for the salary, small monthly residual, and occasional commission • Contrary to some reviews, most employees in sales and support disrespect CEO • An extreme arrogance with management that only they know how to be successful • Reluctance of management to adopt new sales ideas • Constant reminders that only a 'few' built the company; no respect for all employees • Seasoned employees can't leave because of high residual income/ nothing else • Uncertainty made me second-guess my home and new car purchase • Worst place I've ever worked, but I stay until I can find something else