Warning to Potential Employees and Future Acquired Companies - Anonymous employee Daxko Employee Review

Thank you for sharing your thoughts as a current team member. You are absolutely correct when stating that we have great coworkers and nice managers—both of which are major contributors to our current success. We exist to make the world a healthier, happier place. Over the last two years, Daxko has grown from 150 team members to over 350 team members. we set record sales, profit and retention numbers in 2018 and have goals to blow those away in 2019. Our people are the primary driving force behind this success. I also wanted to touch on a few concerns you raised: Benefits: The cost of healthcare continues to rise and Daxko is in the same boat as employers across the nation. We worked extremely hard with our benefits providers to keep our healthcare cost increases well below the average of similar software organizations our size. Also, we’ve added new benefits for 2019 including a paid sabbatical after every 5 years of service down from 7 years, a new Daxko Development Conference, as well as benefits for heavy travelers. And don’t forget the new referral and spot bonus programs. In addition to a wealthy healthcare plan and sabbatical, we also give back to our community through Impact Days, provide unlimited paid time off, two free coffee machines (Starbucks and other), free lunch Fridays, and so many other benefits and perks that make this a great place to work. Productivity: You mentioned some remarks that were made about the length of workday. Our CEO stated that although he routinely works from 7 AM to 7 PM, his expectation is that team members need to put in a solid 8-hour workday each day. We have many fun events at Daxko including team building events and unlimited PTO , but we all also know we are part of a mission—one where hundreds of YMCAs and JCCS rely on our products and services daily to positively impact their communities. This is why our motto is “work hard; play hard.” Please speak to your team lead or the People Team if anything remains unclear or concerning. Last but definitely not least, CULTURE: Daxko has always taken great pride in our culture. Over the last two years, Daxko has undergone many changes: • Growth – Acquisition of Zen Planner, Club Automation, AAC, the offering of Daxko Payment Services, and not to mention the continued tremendous growth of Daxko’s nonprofit product line. This type of growth challenges all cultures involved by trying to keep up with the pace of such success and the acclimation of companies and individual team members. • Leadership – In July 2018, Daxko welcomed a new CEO, Ron Lamb. Our previous CEO, David Gray, is now on the Board of Directors compiled by GI Partners. Over the last 90 days, Ron has challenged the Daxko Nation, all combined companies, to move from “ME to WE”. This philosophy is pushing all locations out of their comforts zones to work together and fall under one vision of making the world a healthier and happier place. While pushing towards our vision we will provide an environment where team members can thrive as we collectively execute. We are all encountering change, but it is for our growth. And our Senior Leadership Team recognizes that change of this magnitude is not easy. That’s why to kick of the new year, we are investing heavily is change management training so that everyone within the company is equipped to become even stronger during this time. By working together we will continue to have a strong culture that will allow our team members and company to succeed. We hope that you will be an integral part of this change. Thanks again for sharing your feedback. As always, please feel free to reach out to me or your team lead so we can discuss in person your specific concerns.