Use this only as a 2nd job - Remote Customer Service Representative Datafied Employee Review

Easy work really straightforward communication

Did not have a secure job year round.

I have nothing positive to say about this company.

Hired through staffing agency with no clear job security, end date, or benefits * Training was disorganized with multiple trainers and inconsistent instruction * One trainer disappeared during onboarding, leaving gaps in training * Employees pushed into production queues too quickly without proper preparation * No consistent coaching or support from assigned leadership (rare communication from coach) * No visibility into KPIs or performance metrics despite being told they would be available * Minimal feedback or performance reviews, making improvement difficult * Abrupt termination communicated by staffing agency with no warning or professionalism * Poor communication between leadership and employees * Some leadership/trainers were dismissive or unprofessional in meetings and chats * Pay lacked transparency and varied without clear explanation * Strict time monitoring on employees with little flexibility or support * Work involved frequent hostile responses from outside facilities due to nature of calls * Holiday “appreciation” efforts felt disconnected from actual working conditions