Toxic Culture & High Stress - Management DSW Employee Review

1.0
16 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Pay can be competitive. Benefits are middling. Employee discount is ok.

Cons

Culture at this company is toxic and highly stressful. Management tactics are fear-based and can be highly unprofessional (bordering on harassing) without repercussion. No payroll for staffing, yet goals are constantly raised.

Explore other reviews about DSW

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Discounts while working for them.

Cons

Lack of hours during the week.

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

This is definitely one of the better retail jobs I've worked. None of the tasking is particularly difficult. The environment of the store largely depends on your managers, and the management team at my store have been amazing.

Cons

Constant cuts to labor budget make it hard to get anything done. A lot of stores are running on barebones staffing, and the pressure to get everything done accumulates fast. Corporate isn't any better or worse than any other retail company, but I'd wish they'd take into more consideration what the stores need to succeed. Sometimes the pressure to meet KPI's (conversion, VIP, Imbox, etc) can be heavy, however it's better than working at a place that makes you pitch a credit card.

See reviews by: Helpful|Rating|Date|All