Pros
- Amazing colleagues, the immediate management team was great. - Great job for experience, but not a future.
Cons
- Senior management was terrible, robotic and non-supportive. - Large amounts of favouritism. - Little room for growth. - Too many tasks and not enough time - every month we got more tasks than the last yet they will cut your hours to make it almost impossible to complete without losing your mind. - The pay is terrible for sales associates and even more embarrassing for most store leadership. - The systems are a joke and crash weekly. - Training. The material provided is complete crap. Also, the home office only supplies one short shift for training - I wish you luck new associate, I warned you! - Be prepared to be harassed all shift long about talking to your shoe lovers and handing out bags - management will micromanage the crap out of you. - Cash, if you get a no - be prepared to get called out and thrown off cash like a piece of crap. - Here 4 U, get ready to make customers feel uncomfortable as hell because you need to say " I am here for you ". Yes, we are robots at DSW and we must say that - I am not kidding, we really needed to say that. I am not your therapist I am not here for you. - Turnover at DSW is bonkers, and not only at the associate level, managers quit so often because of the combination of drama, pay and stress. - Aprons, in a shoe store, which is mandatory for everyone to wear - good luck with that. - Amazing associate discount, 30% off everything + in-store currency to use. OH WAIT, they took that away. Yeah, now everyone only gets 30% off of full priced items. - Culture. Yeah, none of that here - the biggest joke. - Values. Do I really need to say anymore...