DUMPSTER FIRE - CSC Associate DISH Employee Review

1.0
13 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Getting a paycheck. I guess that's a positive.

Cons

I'm convinced that any positive reviews are entirely fake and posted by upper management. If you like working here, you're either insane or into sado-masochism. It is impossible that anybody could like working here. I've worked here for a lot longer than the 5 years my profile says, but wanted to keep identifying info to a minimum. So lets get to it... Your tools break on a daily basis. You're told to submit error reports into the void that nobody cares about. The company constantly makes perplexing decisions where it almost seems like they're actively trying to fan the flames and make things worse. At first it seems like there's upward mobility. There's not. You very quickly hit a wall, and will go nowhere. Dead end job. They actively employ people they know are liars. You get to clean up the mess. Metrics are necessary to ensure people work hard. These metrics are unreasonable, and all they ever do is make them more difficult to meet. Doesn't matter if you've worked there 20 years or what department you're in. You will sit and take back to back basic customer service calls like a new hire. You will question your poor life choices that led you to work here. Avoid at all costs. Please dear god do not work here.

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DISH Response
11mo
We appreciate you sharing your candid feedback about your experiences. We're sorry to hear that your time with us has been so frustrating, and we want to assure you that your perspective is important to us. We understand your concerns regarding tools, company decisions, career progression, and metrics. We are always working to improve our processes and create a supportive environment for our team members. We value our employees and are committed to fostering an environment where everyone feels supported and has opportunities to grow. We want all team members to feel good about their contributions and their career paths here.

Explore other reviews about DISH

5.0
23 Jun 2025
Recommend
CEO approval
Business outlook

Pros

The team is super supportive

Cons

A very new team with startup vibes

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DISH Response
11mo
It's wonderful to hear that you're enjoying the supportive team environment and the startup vibes! We're thrilled that our new teams are creating such positive and energetic experiences for our employees. Knowing that you love the team dynamics truly makes our day. We're so glad you're part of our team!
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
4d
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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