Pros
Product is truly the best on the market, as is made evident by increased ARPU and overall revenue. Best packages, best technology, best mobile apps. Customers are generally great. Despite having the best products in the market, Dish is accessible to most American families and our customers are generally grateful. Corporate culture is challenging and rewarding. Coworkers quickly become friends through working together late into the night to finish a project.
Cons
Not much, but I think that some areas are too focused on reporting. Reporting KPIs for dashboards and performance metrics of techs and agents ... Reports on the number of reports. I guess this comes with the territory at a company this size, but it can be little frustrating sometimes.