Disconnected, Negligent of Employee Satisfaction - Operations Analyst DISH Employee Review

2.0
26 Dec 2013
Recommend
CEO approval
Business outlook

Pros

-You are fairly quickly exposed to upper management, providing opportunities for prompt advancement if you know how to work the politics of getting promoted and 'appear' to have made valuable contributions. -People are generally hardworking and pleasant, albeit of mixed talent/ability. -You learn a lot about corporate shortcomings here, so it's a nice place to start out and gain experience -Company has shown signs of trying to improve. -Projects and daily operations are in theory interesting and valuable.

Cons

First of all, the pay is low compared to industry average. We're talking bottom 10 percentile low. Metrics and goals are set arbitrarily, with little desire to revise and evaluate. Cursory analyses and questionable methods are used to drive major business decisions and initiatives. Senior management is reactive and will generate fire drills for their subordinates over nearly anything. The micro-management is tangible. There is a disconnect between upper management and lower employees with regard to what information can be feasibly attained without making assumptions and cutting corners. As a result, employees must cut-corners and make assumptions to deliver analyses because "we do not have sufficient data or resources to fulfill that request" is not an acceptable answer. The tools provided to accomplish tasks are subpar for the standard of a fortune 200 company (although this is improving) and data used is not guaranteed to be accurate. This relates back to silos and disconnects between departments.

Explore other reviews about DISH

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Pay was good. Very good commissions

Cons

High standards. Robotic at times. Very strict on following call flows and retaining customers.

1
avatar
DISH Response
6mo
It is wonderful to hear that you found the compensation structure and commission opportunities rewarding. We strive to be a great company for our team and are happy that resonated with you. Regarding the call flows and standards, we understand that maintaining high expectations for consistency can sometimes feel restrictive or repetitive. We appreciate your perspective as we continuously look for ways to balance our quality standards with a more dynamic employee experience.
3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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