Ran out of unemployment, still don't try this job if you want your mental health - Field Service Specialist II DISH Employee Review

1.0
16 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Have a paycheck have a group of guys to talk to about this job

Cons

Everything down to the management, the goals they for you, if you want to hate a company so much this is the one. NO increase in pay unless you meet unrealistic numbers meaning close to 8 stats this have to be at a high percentage plus quality checks and safety checks that will catch you if you do meets the standards of the stats. Upper management that don't have a clue how it is out in the field management blaming everything in the company on the tech when they have the sales reps and dispatcher clearly doing there jobs wrong by giving the customer what they dont want and giving the recent tech that was there a trouble call (which we get paid for not having) because the equipment is garbage or the sales agent was too lazy to help the customer. YOU will never be a upper management because they hire from outside the company like competitor managers aka direct tv Comcast or like a furniture store or KFC manager. Nitpicking is there biggest way of managing. Rules and regulations are out the window when a new gm gets hired every half a year. Health benefits are junk.

Explore other reviews about DISH

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

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DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
2w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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