If you don't mind slavery..... - Inside Sales Representative DISH Employee Review

1.0
2 Aug 2012
Recommend
CEO approval
Business outlook

Pros

• One could make a decent dollar if you work massive overtime AND you're fantastic at what you do. • No real skill is needed.

Cons

• Management has NO clue regarding professionalism, labor laws, psychology behind sales... • If you don't lie and cheat your customers, you can't really earn much money. • Dish constantly lies to it's employees and care nothing about you whatsoever. • They promise to pay you if you sell a particular item and will take to offer away without telling you. Therefore you would be selling a product for months and not realize the fact they are no longer paying you for it. Their response is simply, "We aren't paying for that any more". • They DEMAND that you work 8-12 hrs overtime and they only pay you a measly $3.33/hr for it. • They work hard to figure out ways to take away your commission. They have many methods. You could literally take home 50% of the commission that you earned fair and square just by having a close rate of less than 25%. • Dish constantly moves the finish line in the middle of the race...anything to take your money. They change the close rate expectation.... • They take money out of your pocket if the customer changes their mind during installation (or soon after) while at the same time, they encourage and reward the the installers to upgrade the customer. That not only goes for equipment upgrades but they will take your commission away if the customer downgrades equipment, changes programming options or adds/subtracts promotions. •••••There are many more issues and not enough time.....

Explore other reviews about DISH

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

avatar
DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
avatar
DISH Response
1w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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