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DICK'S Sporting Goods

Is this your company?

Hard work, seldom recognized by management with too much focus on profit and little respect for associates. - Sales Associate DICK'S Sporting Goods Employee Review

2.0
14 Oct 2011
Recommend
CEO approval
Business outlook

Pros

The shifts go by quickly because it is so busy. The associate discount is also a benefit, seeing as most employees there are interested in what the store is selling in the first place.

Cons

Management expects part time college associates to treat Dick's Sporting Goods as if it is their entire career. We receive constant feedback on our headsets (which must be worn at all times) about the sales numbers for that day- all disguised under the helm of 'excellent customer service'. You feel dirty pushing all these unnecessary products on families who clearly cannot afford it all, but want to make their kids happy. Sales associates do not receive commission for their efforts- most other retailers will provide their employees with some kind of compensation. The management was very disrespectful- I was even hung up on by a frustrated manager. Very unprofessional. The store I worked for has already had an almost 90% turnover since July- and the other 10% is just looking for another job before they can leave. No one is happy working there.

Explore other reviews about DICK'S Sporting Goods

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

community and leader ship is good.

Cons

hard work for the time and pay.

1.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee Discount Access to Expert voice, which seems like no one tells you about, That's about it.

Cons

The biggest problem is there's no defined end to the night. We're scheduled until 9pm, but it's become normal to stay an hour, two hours, sometimes even longer past that because leadership keeps adding more tasks and finding new things to fix after everything is already done. It feels like the goalposts constantly move. My availability hasn't always been respected, communication has been poor, and there's a huge difference in accountability between employees. The people who work hard and stay busy all night end up staying just as late as the people standing around talking or doing nothing. Instead of addressing the actual productivity issues, everyone gets held hostage until leadership decides the store is finally good enough. I've worked retail for years, and every other place I've worked had a clear definition of what needed to be done before you could leave. Here, it feels like there is no finish line, which makes it impossible to plan your life around a part-time job. The discount and perks are nice, but the lack of consistency, the constantly changing expectations, and the uncertainty about when you're actually going home have made the job a lot more frustrating than it needs to be. If you're thinking about working here and want to work night shifts, plan on staying well past your scheduled end time until someone tells you it's "ok to leave". I was told I needed to ask for permission before clocking out, great leadership skills.

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