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DHL Express

Part of DHL

Is this your company?

DHL has been ran right into the ground. - Independent Contractor (courier) DHL Express Employee Review

1.0
8 Jan 2009
Recommend
CEO approval
Business outlook

Pros

It is a nationally recognized company. When you tell people that you are employed there, you don't get asked "where's that?"

Cons

I work for an independent contractor at DHL. The way that they treated our contractor was just sickening. I am not sure if it was secretive, or just disorganization, but as a whole, DHL was an awful company to do business with. Our IC did their best to keep drivers informed, but they really did not have too much to work with. The policies are forever changing, and they get upset with couriers when they make mistakes. How could we keep up, when we were not told half of the time what we were in fact supposed to be doing? They make so many promises to customers, that are totally unrealistic. It is easy to say stuff when you are behind a desk making way more than those of us out there actually earning the money for the company. When it was Airborne Express, I enjoyed the working experience much better. All of the direct employees at DHL have very low morale and it is amazing that they stay here.

Explore other reviews about DHL Express

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation, benefits, and hours. Get to know many clients and businesses on route. Lots of exercise. Lots of alone time.

Cons

For some, the alone time can be very lonely. You are in a van or truck for many hours. Podcasts, radio, hands-free: get to love it. Sometimes logistics can be unpredictable. Delays, traffic, on-call pickups. You have to be very flexible and adaptive with fairly quick critical thinking skills to excel at this job.

4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Get entry level sales position. The company has great benefits..

Cons

You will be calling 80-100 times per day for months until you get promoted but it’s a fairly easy job. Can just be boring.

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