Great for beginners - Service Desk Analyst DHL Employee Review

5.0
24 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Fun and great place to start your career

Cons

HR sucks as instead of helping they will find fault in you

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DHL Response
2y
Dear colleague, Thank you for your kind words. We are glad to read that it has been a good place for you to kickstart your career. We strive to provide an environment where our employees can learn, grow, and gain valuable experience. We apologize for the negative experience you had with our HR department. We genuinely regret any inconvenience caused. Your feedback is valuable to us, and we will take it as an opportunity to learn and improve. We acknowledge that the onboarding process for new employees can sometimes be inconsistent, depending on the individuals involved. To address this issue, we have been actively working on implementing an induction system in recent months. This system aims to provide a more structured and supportive onboarding experience, ensuring all new employees receive the necessary information and guidance to succeed. Thank you for being part of the big yellow family. Best wishes to Cyberjaya. Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Monthly events to keep morale up

Cons

Very strict on punishment Did not get paid for my last week of work while I was employed there

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