nice - Call Center Customer Service Representative DHL Employee Review

4.0
16 Feb 2024
Recommend
CEO approval
Business outlook

Pros

more activity ,healthy and flexible shift

Cons

heavy lifting, more walks , boring sometimes

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DHL Response
2y
Hello, Thank you for sharing your positive experience as a Call Center Customer Service Representative during your time with us at DHL! We appreciate your recognition of the benefits of a more active and flexible shift. However, we'd like to address the confusion regarding heavy lifting. Typically, in a call center role, heavy lifting is not a requirement. We apologize if there was any misunderstanding or inconvenience during your time with us. Your feedback is valuable, and we'll use it to ensure clear communication and alignment between job roles and expectations. We wish you the best in your future endeavors. Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Monthly events to keep morale up

Cons

Very strict on punishment Did not get paid for my last week of work while I was employed there

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