The bare minimum gets by with DHL - Accounts Receivable Analyst DHL Employee Review

1.0
12 Jun 2023
Recommend
CEO approval
Business outlook

Pros

-Great amount of vacation -Dedicated Sick Days -Hybrid Schedule -Workload tends to be manageable

Cons

The prevailing approach with DHL is never do more than the bare minimum. Average employee has been with the company 15+ years in the same role and content with never moving forward. Very few opportunities to climb the ladder, and going above and beyond for customers or the company earns you nothing. In fact, the goal is not to assist the customers but to use any excuse possible to rid DHL of responsibility. Management acts confused as to why they can't retain new talent when the only thing offered besides average wages is a pizza party every 2.5 months. Extremely few employees are under the age of 50 since the newer generations don't fall for that gimmick anymore.

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DHL Response
3y
Hello, Thank you for sharing your feedback about your experience as an Accounts Receivable Analyst at our company. We appreciate your honesty and take your concerns seriously. We understand that you found some aspects of your experience with us to be unsatisfactory, particularly in terms of career growth opportunities and the prevailing approach within the company. We apologize if you felt that the focus was on doing the bare minimum and that going above and beyond for customers or the company did not yield recognition or rewards. We value the contributions of both our long-tenured employees and new talent. We recognize that career advancement and growth opportunities are important to our team members, and we apologize if you felt limited in this regard during your time with us. Your advice to recognize achievements by new talent is noted. We understand the importance of acknowledging and appreciating the contributions of employees at all levels, including those who bring fresh perspectives and ideas. We will consider your feedback as we continue to evolve and improve our approach to talent management and recognition. Regarding your comments about retaining new talent and the age demographics of our workforce, we acknowledge that creating an inclusive and attractive workplace for employees of all generations is crucial. We regret any negative experiences you encountered during your time with us. Thank you again for sharing your thoughts. We wish you all the best in your future endeavors. Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Monthly events to keep morale up

Cons

Very strict on punishment Did not get paid for my last week of work while I was employed there

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