18 Mar 2026
DHL Response
2moDear colleague,
Thank you for taking the time to share your review. We truly appreciate your feedback, especially from someone who has been with us for more than a decade.
We’re glad that the 7 on/7 off shift pattern is a positive aspect for you and supports your work–life balance. That balance is something we value highly.
We are sorry to read about the challenges related to understaffing. We understand how demanding this can be, and it is certainly not our intention for anyone to feel undue pressure. We are actively working on improving staffing levels, so responsibilities are more evenly distributed.
Regarding the pension, this is an area currently under broader review, and feedback like yours helps reinforce the importance of addressing it.
Your advice to listen is simple yet powerful. We hear you, and we remain committed to ensuring that the insights of colleagues who know the operation best continue to shape improvements.
If you have any specific suggestions or ideas, we would greatly appreciate hearing them. Please feel free to share them with your manager, supervisor, or HR representative.
Thank you for your valuable contribution. We look forward to continuing our work together for many more years.
Your DHL Team