Stressful / Over worked / Micromanaging - Study Trips Expert DGI Employee Review

The team is highly dedicated and collaborative, consistently going above and beyond to ensure customer satisfaction. There's a genuine commitment to putting customers first, and everyone at Diversity Travel does incredibly meaningful work supporting nonprofits in completing their missions, which makes coming to work fulfilling The team has an amazing collaborative culture where everyone genuinely helps each other succeed. Management is hands-on and willing to jump in to support customers directly, which shows great leadership and commitment to service I have a Strong sense of purpose knowing that our work directly enables nonprofits to achieve their goals

As a growing company, processes are still being refined.

Some really great people. A great cause in providing actual assistance to the NGO market.

Micromanagement was stifling to growth and productivity. Building the plane as you fly it approach in crosswinds that you could never navigate to success. Being told repeatedly that this was a start up and it is to be expected the direction malays and lack of professionalism in management. Unfortunately, also scapegoating appears to be the way. When failures to trade arise, which was all the time, it was blamed on the sales team. Feeling unrepresented and asking for representation and assistance and knowing that you were not going to receive it as they were too busy covering for themselves. It's a shame, once they were acquired a microscope was put on their inadequacies and everyone below management takes the fall and the staff pays for it with stress.