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DCN Diagnostics

Is this your company?

Great people will keep you there, the company will not - Lab Technician DCN Diagnostics Employee Review

2.0
5 Jul 2021
Recommend
CEO approval
Business outlook

Pros

1. They have some really wonderful people that work with there. They are supportive, collaborative, delightful, and very good at their jobs. 2. Pay is very good, benefits are decent 3. Lots of free food

Cons

1. Advancement: Often depends on what Project Manager you get assigned to (which you have little control over) and what project you get (also no control). 2. High turnover. 3. How management deals w/ problems: if they can sweep things under the rug & delay dealing with something, they will. Case in point: using the number of employees at companies that they had barely acquired to be able to report that the turnover rate was significantly lower than it actually was 4. Huge swings in the feeling of stability and morale due to turnover

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DCN Diagnostics Response
4y
Thank you for leaving a review. I apologize for taking a bit of time to respond to it. First, I'd like to agree on a few points: there are a lot of wonderful people who work here, we compensate our team members well, and we do offer a lot of free food! When looking at your list of cons, however, I see a lot of areas in which we can improve. The first is in advancement opportunities. I understand you feel as though they are out of employees' control. I can assure you that I recognize the good work of all our employees, and that every team member has the opportunity to grow within the organization. However, the truth is that DCN Dx is like like most organization: there simply aren't enough opportunities for every person that wants (or even deserves) them. I encourage employees to practice patience and understand that these moves don't happen overnight. We often make difficult decisions regarding individual professional opportunities. It may not always happen when it's most wanted, especially for new staff who often need more experience before they are capable of greater responsibility. But as we continue to grow, I’m confident in our professional development and advancement process. Regarding turnover, employees who leave DCN Dx do so for a variety of reasons. It's not a one-size-fits-all answer, and we listen to feedback and suggestions to create a better employment experience all around. In terms of "sweeping things under the rug," I take pride in our transparency and courage in facing issues head-on. That said, it's something that I hope we continue to improve on and I take your insights seriously. One of my goals at DCN Dx is that we not only hire top-tier professionals, but that we also make sure everyone feels part of something special. After all, our team members are critical to our success as a company—and an important extension of our clients’ successes. If we can boost morale and create a better work environment, we will all benefit from the ensuing success. Again, thank you for your feedback. Charlie

Explore other reviews about DCN Diagnostics

5.0
15 Dec 2021
Recommend
CEO approval
Business outlook

Pros

DCN is developing quickly with new branches of services which is exciting. Still the industry leader in POC diagnostics. My colleagues are the best in their field.

Cons

Some growing pains, but that's expected with this type of expansion. Could use more communication from top managers.

avatar
DCN Diagnostics Response
4y
Thank you for taking the time to leave this review of DCN. Like you, I'm proud of our team, and I believe that we employ some of the best in the field. You and your colleagues are a key part of ensuring that DCN remains a leader in POC diagnostics. For that, I'm grateful. I'm also glad that you acknowledged not only DCN Dx's recent growth, but that we've struggled to find our footing in certain areas. In 2022, we are working with our leadership team to develop more robust communication skills company-wide. As I'm sure you're aware, it's one of the biggest challenges any company faces when scaling up. I'm pleased with the plan we've developed, and I'm excited to see the positive changes it brings. We are implementing ways to listen better, increase transparency, and create a work environment that you can be proud of and recommend.
3.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Low stress, big break room and solid sized company with no office politics.

Cons

Pay was not the best

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