My first month working there, the CEO laid off hundreds of employees in production, and from there the company went down-hill.
The screen printers were stretched so thin, there were mistakes or delays on every single order. Anyone with a deadline was screwed over because something in their order would go wrong. Whether it was incorrect sizing, the designs being off-center, ink stains on the clothes, or the wrong print method being used. As a sales representative, even if me and my team on the floor did everything right, because of the production team being so overwhelmed something would always go wrong, and that is how you lose customers.
It was frustrating to hear corporate say they couldn't have seen laying off so many people going this badly. We all could see how this would go. Also KAM and NAM sellers were often absent throughout the work week leading us to take over their sales but not see that same commission.