Every day I feel I lucked into working for the best company in the world. - Anonymous employee Custom Ink Employee Review

5.0
12 Dec 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- A company that really cares about me as a person - starting all the way from the top, if I needed/wanted to, I could speak directly with the CEO about anything. - A company that stands by its values - the company believes people should strive to be innovative, be nice to each other, take ownership of your work, words, and actions, and be an honest person. While they'll work with anyone who is struggling to perform, the company does not tolerate dishonesty. Which always makes me feel great that I know I am working with people I can really rely on and trust. - A growing company that still manages to have a work hard/play hard type attitude. - The company really strives to hire from within, even for management roles, if there are people that have shown they can do the work and have the skills to do a good job.

Cons

The nature of the business is seasonal and the company is still striving to find ways to handle the peaks and valleys of the business flow in a way that doesn't require a lot of overtime or a lot of sitting around doing busy work.

Explore other reviews about Custom Ink

5.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
1w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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