Untapped Potential Amidst Disheartening Challenges - Anonymous employee Cuscal Employee Review

1.0
10 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive salary offerings. Strong foundation with potential for immense growth. Flexible WFH policy

Cons

Absence of career development and growth opportunities; limited top-down communication. Overwhelming middle management layers who lack direct engagement with their teams. Politically-charged environment as middle/lower management competes for influence. HR department lacks warmth, appearing condescending and not forthcoming. Inhibitive structures stifle innovation, often citing security without justifiable reasons.

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Cuscal Response
2y
Thank you for sharing your experience with us. We strive to create a working environment that supports and encourages all our employees to realise and reach their potential, while demonstrating a genuine commitment to our people-first values. We are one team – what we achieve, we achieve together, underpins our policies and our day-to-day here at Cuscal. We also understand the importance of wellbeing amongst our employees and our focus on wellbeing extends to supporting our employees in their mental, physical, nutritional, and financial wellbeing. All our employees are provided with access to an Employee Assistance Program which allows them to obtain confidential counselling support. Again, thank you for sharing your experience with us, we’re sorry that you feel this way and we appreciate you taking the time to provide us with insights. If you are open to it, we would be grateful to discuss your feedback directly in a safe and open environment, so that we can continue to learn and improve our employees’ experiences. Please feel free to reach out to our People & Culture team directly, peopleandculture@cuscal.com.au. Regards, Cuscal People & Culture.

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4.0
25 May 2026
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CEO approval
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Pros

Great working culture Friendly managers and coworkers Not as strict on KPIs Solid pay + OT/time bonuses

Cons

May have to work 6-8 days in a row based on scheduling Lack of flexibility for scheduling

3.0
18 May 2026
Recommend
CEO approval
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Pros

Friendly work environment with good opportunities to network

Cons

Slack work environment, no pressure to get things done

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