All about who you know - Customer Consultant Currys Employee Review

Targets not divided up amongst region properly. Makes it easy for big branches to hit, but impossible for smaller stores to hit target. No consistency (still) throughout stores when it comes to customer service, sales processes, everything really! Too much time wasted in doing pointless tasks, especially for managers, takes away time that could be spent making sales. Very high pressure to sell insurance policies. Told by regional managers to do anything it takes to get a sale, even if it's not by the book. A lot of dodgy goings in in the company will get swept under the carpet if made by people who are friendly with RGMs. Feels like big bosses don't want to pay out bonuses (why even offer them if this is the case?) Too big a gap between good stores and bad stores Company isn't the same place it was when I first joined 5 years ago, bring back the old ways and you'll have happier staff and better sales reports. Expected to bein group whatsapp 24/7, even if off on holiday to stay up to date with goings on in store, even if only part time staff. Impossible to switch off from job. Not enough SOH to properly rota enough staff. Too many times smaller stores are ran in one member of staff ALL day (illegal?!) Break policy isn't implemented at all ,expected to work 10 hour shift without any breaks.