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CubeSmart Self Storage

Engaged employer

A sinking ship - General Manager CubeSmart Self Storage Employee Review

2.0
30 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Building rapport with customers. Many opportunities to advance.

Cons

Ever increasing workload. Poor home to work life. Constant changes to policies, with as little as a one week notice. Poor retention for employees - you may often be asked to work over 7 days straight alone or covering a different store. Poor attitude during visits from corporate. Poor wages - does not even meet the national average. Corporate will boast each week about revenue being the highest it's ever been, but that does not communicate to your wages. Lack of training - often times, each store will do things their way.

Explore other reviews about CubeSmart Self Storage

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some freedom. Do it yourself. Good pay if you can hustle them into it.

Cons

The turn over is crazy I had 5 bosses in 6 years and changed districts more than I can count. The bosses all have there own way of doing things but then lie and hide behind it’s not my way it’s cubesmart way. No help from corporate. The turn over for dms alone is a red flag. Backwords systems. Same meetings every week to waste your time. Will fight you on fixing property issues. Have to explain to multiple different managers. Have your good coworkers overworked while letting toxic people and environments thrive.

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