Horrible place filled with some decent people - Anonymous employee Crystal Group Employee Review

1.0
2 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team I work in has lots to do all the time so it's good if you like to keep busy. There are decent people to work with and team mates don't take the work too seriously so its a good atmosphere.

Cons

Though some of the managers are good a lot of the others treat team mates like dirt. I have seen people get told not to apply for promotions so that the managers favourites have more chance of getting the job. HR is a joke and its usually one rule for some and another rule for others. I joined over a year ago and was told that the company would start doing other things instead of just PPI claims. But nothing has changed. The company takes a lot of money from customers and then treats them like dirt if there are any complaints at all.

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Crystal Group Response
10y
Good afternoon, We are glad to see that you see the company in a positive light. The team spirit within Crystal is something at is always picked up on by previous and current employees. We aren't surprised to hear that you were kept busy, as the business is growing we really have upped our game. As a company we are aiming to become a destination employer and continuous improvement is happening as we speak. We hope you know that management's door is always open for your feedback and ideas about the business. However we will make these suggestions visible to our management team. Many thanks.

Explore other reviews about Crystal Group

5.0
3 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Great environment & pay & flexible & treat employees great

Cons

shorter breaks& paid vacation & pay raise for good work & better sir lol

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Crystal Group Response
5y
Thanks for leaving this review. We appreciate you taking the time to share your experience. It's great to read positive feedback and we'll take on board your constructive comments too. Many thanks Tony CEO
4.0
14 Feb 2025
Recommend
CEO approval
Business outlook

Pros

ESOP, promote within, positive financial projections, stable company.

Cons

Hours can be long, some disconnect between upper management and staff, communication between departments can be delayed or non-existent. Some tribalism between departments.

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