Crown is a great place to work and the company goals demand the best talent. - Account Manager Crown Castle Employee Review

5.0
20 Aug 2019
Recommend
CEO approval
Business outlook

Pros

I have been with Crown for almost 4 years. There has been a lot of change in that short amount of time. We are at a turning point in history with the digital transformation age in process. Our opportunities are endless. What an exciting time to be with this company!

Cons

At times the work can be very demanding however the long term accomplishments will be worth it.

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Crown Castle Response
6y
Thanks for your review! Your excitement for this time in our company is infectious! We appreciate your attitude and outlook. Teammates like you are a big part of what truly makes Crown a great place to work. You can leave us more feedback and suggestions during a Company Conversation or on our Intranet homepage.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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