So much potential, but almost doesn’t count. - Project Coordinator Crown Castle Employee Review

2.0
23 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Amazing benefits. Flexibility with hours and working from home when necessary. So much potential to be a modern, fun, enjoyable company to work for.

Cons

Lack of organization, everyone is numbers driven, not so much focused on the needs of their employees. The good old boys club, upper management promoting and hiring who they want, lack of internal promotions. No room for growth. Salary for Project Coordinators. Upper management isn’t flexible to change and growth in order to maintain a modern and fresh culture that’s necessary for employee retention. They just care about hitting the numbers so they can get their fat paychecks and bonuses. (They’ve literally made comments about us working hard to get them lots of money)

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Crown Castle Response
6y
Thanks for the review. I'm glad you feel we offer great benefits and that our approach to flexible working suits your needs. We want everyone to have a great leader, and to be able to share their opinions openly. That's why 'Be Real' is one of our B3 values. We also want everyone to understand and be focused on delivering on the financial commitments of the business. That's because we know that the success of the company allows us to continue to invest in our employees - from our annual bonus, to our recent investment in learning and development. I'd be interested to understand your views in more detail, and you're welcome to contact me in confidence by email (look up my role title in the directory). Alternatively, you can continue to share your thoughts via our intranet or regular Company Conversations.

Explore other reviews about Crown Castle

5.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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