Pros
I worked this job part-time while in medical school in San Francisco, after 3 years of experience in 911. Part-timers basically get to choose their schedule and what shifts they work, which was a godsend for me. Most of the calls are simple (bandaids, Tylenol, etc.) but enough random stuff happens that at least one call is interesting, and people are always happy to see you (not always true in 911 lol). Great job for baby EMTs and for old, crusty medics/EMTs that need a break and don't want to bend over for the IFT overlords. Most shifts are pretty chill, but if you want some more excitement, there's always Chase Center games and the music festivals, which can get pretty busy. Management is surprisingly good for private EMS. The 3 main supervisors/ops managers I worked with (Sam, Valiant, Nicolette) are all very organized and very kind/flexible, which is a surprise for a company related to AMR. I never write Glassdoor reviews, but I really wanted to shout out this company because it's paying my rent and letting me stay in EMS while in medical school, which I didn't think was possible. When I graduate, I hope to pick up a few contracts as an EM doc.
Cons
A little frustrating that there's no offering of AHA renewals, EMT cert renewals, etc. However, I know not even AMR San Francisco offers these despite being a 911 provider, so I think it's an AMR SF problem rather than a CrowdRx problem. They do have occasional virtual CEs that get emailed out. Training was also a little sparse. I came in with a ton of experience so I didn't need it. But, when I was at my orientation and when I was working with a first-time EMT, I could tell some were struggling a little bit with knowing what to do. If this is your first EMS job, I really encourage you to practice running calls with any seniors you work with or to think about what you would do in different scenarios.