More redundancies and more clients lost - PPC Account Manager Croud Employee Review

1.0
28 Oct 2023
Recommend
CEO approval
Business outlook

Pros

The day to day is ok honestly, the people are so nice and I have learnt a lot!

Cons

The internal and external communications, from the CEO and the senior team can be broken down into "The business is great and strong" "The business makes loads of money and profit". The reality is, everyone is struggling with incredibly low salaries and feels like their is no trust and support from the CEO and senior team. The other thing that makes my skin crawl.. While making redundancies and not paying people appropriate wages, the CEO talks and jokes about trying to become a billion pound agency... One we are a tiny company but two, when you aren't paying a living wage, how can you look at yourself in the mirror and say that in front of your team. There are more redundancies being announced, which is terrifying and genuinely we can all understand sometimes its necessary to steady the ship however to lie about it being so successful and to keep doing small rounds of redundancies secretly makes your nails bend. More clients lost as well which is so disheartening and again creates fear. It feels like this place is on the way down and so many of us are looking to get out.

Explore other reviews about Croud

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great support from management and helpful training programs.

Cons

N/A N/A N/A N/A N/A

2.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Kind coworkers, big-name clients, good health insurance

Cons

Disjointed communication across offices Feels like the same pool of people are promoted every year, plus they are given special opportunities, involved in pitches, and have privileges that other people do not. Policies are unclear and ever changing. Below market pay and constant promises of bonuses and raises that don't seem to ever come to fruition. DEI efforts only come up when convenient and no real effort seems to be made.

2
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