"Software Cemetery" or "Final Resting Place for Software" - Chief Software Architect Crossover for Work Employee Review

1.0
2 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Remote work, flexible work hours.

Cons

I worked at this company for 7 years and witnessed its ups and downs. It used to be a cutting-edge company, a leader in remote work, but over time it started to decline. During my time there, I met many great people and professionals from various fields. Unfortunately, most of them no longer work for the company. The reason for the decline is twofold: 1. The business model is to acquire dying software products, provide minimal support, and make money from a shrinking customer base. It's important to note that there's no focus on selling good and profitable software. 2. The top management's poor behavior trickles down to all levels of the company. Employees are treated as mere "resources" and their well-being is ignored. They can suddenly duplicate workload without adjusting compensation, switch employees to a different project in a day with a different technology stack and expect the same results within two days time frame. They deceive and manipulate, for example, by saying "shrink to grow" when there's no actual growth. KPIs are always aggressive, and even if you meet them, next quarter they will be increased, without any compensation for sure. The consequences of this for you as a new hire are unfortunate: 1. You'll mostly work with outdated and irrelevant technologies. 2. The software and codebase you'll be working with are outdated, have poor quality, or are technologically limited. The knowledge transfer process is also lacking, leaving you with a "black box" that nobody knows how to manage. 3. The size of the team is adjusted every quarter according to the shrinking customer base, and because this happens across all projects, they'll let you go instead of reassigning you to another product. They call it "shrink to grow", but it's a lie - there's been no growth in 4 years. 4. The remaining employees are left with an overwhelming workload, but their expectations and compensation remain the same. For example, a product that was once supported by 3 engineers (each was pro in his area, and supported a set of product parts written in c++, Objective-C, C#, java), may suddenly be supported by just one person who is expected to have the same level of knowledge and output for the same compensation. 5. The team environment is hostile. Each new member is a survivor of previous downsizing and views you as a threat. If your performance surpasses theirs, they'll be fired. Professional or emotional support is non-existent, and senior employees often do performance/PR reviews, using subjective reasons to decrease your delivery rate and decline your work. So, for those who consider joining this company: I strongly advise against anyone joining this company. Unless you're in dire need of money and are willing to be treated poorly, having your brain manipulated and wasted and have your hard work disregarded. FOR CUSTOMERS of products under the ESW CAPITAL umbrella, my advice: RUN!!! And plan your migration to an alternative product as soon as you hear that your product has been acquired by this company. You will experience declining quality and support, as well as increasing costs if you stay. Because the company business model is to let the product die. So anyway, you will switch, sooner or later.

avatar
Crossover for Work Response
3y
Thank you for your detailed review. It does appear most of your feedback applies more to the company you were hired for and not Crossover directly. If you could email humanresources@crossover.com we'd be happy to make sure your feedback reaches the appropriate place.

Explore other reviews about Crossover for Work

5.0
24 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Remote work ability was nice!

Cons

Some shifts were rigid for emoloyees

avatar
Crossover for Work Response
11mo
Hey, thanks for the stellar review!
2.0
30 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Crossover does require work from home. For many, this is a good thing and, for me, helped productivity. The salary is good, but depending upon your country's tax situation it might not be as good as it seems on the surface.

Cons

Where do I start? I tried to be objective with my 2-star rating; Crossover isn't unethical or stealing from their employees or anything like that. However, for a seasoned professional, be warned... I joined in one of the Very High Dollar executive-level positions being driven by their desire to acquire 50+ companies in the near term. I'm in the US. As such (and I knew this going in), the tax consequences for being a contractor are non-trivial. There's also the consideration that you must fund any perks yourself - healthcare, retirement, etc. While the salary is generous enough to do that, it's not as shiny as it seems on the surface. Your mileage may vary depending upon your home country. What I really disliked: Constant tracking/ justification of work stream. Seriously. As others have pointed out, it's difficult to actually *get* credit for a full work week without working extra. Especially in some of the higher-level, more 'creative' positions such as architect, product management, etc. there's minimal or no opportunity to review or think over things. For me, I work in bursts followed by small distractions in which I'm running the problems in the background of my thoughts. A variety of coworkers and management in my history have almost universally commented about the volume of good work I produce. Even my peers at Crossover had no problem with the quantity or quality of my production. However, their tracking software and systems simply don't credit anything other than linear, constant "work". This was bad for me, resulting in me working extra, reworking things as I attempting to change my processes, "faking" it, or simply working longer to attempt to make my hours. I also felt bad for some of the more junior or "factory" positions. It really is tracked by the minute, with lots of incentive to find "problems" with productivity. This is really a thinly-veiled method of wringing blood out of a turnip, by finding flaws or gaps and essentially docking pay. Yeah, the salaries are good but the amount of ancillary work that goes into making "real" hours is awful, and I felt like a chump contributing to it. I had to quit for my sanity.

1585
avatar
Crossover for Work Response
7y
We appreciate your review. Our wages are paid in USD, so it's not going to be as competitive in high tech markets like San Francisco or Boston in the United States where software development is ultra-competitive. However, wages for the same jobs are very competitive in other US cities and outside the US. Sometimes these wages can be 5-6x the local average. Our business model is unique and isn't for everyone. We aren't trying to be like everyone else. The future of work is being redefined. We pride ourselves in being a pioneer in this new paradigm. If you want to know more about this work model, you can read about it here: https://medium.com/@crossoverforwork/the-factory-model-enabling-massive-scale-across-business-functions-98b18ad574f8
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