Disconnected top leadership, many internal blockers for execution, the job involves more moving the needle inside of the company rather than selling the product outside. The leadership likes to have many feedback sessions, where no comments are written by them, no actionable resolution is offered, no accountability or ownership of a problem/solution.
The worse part - over-achievement is penalized in the long run, higher targets, and less desire of the management to promote top performers. Instead, mediocre employees that provide bad level of service and underachieve are promoted and/or get lower targets.