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Crest Financial

Is this your company?

Do some serious investigating before applying. Just don't - Anonymous employee Crest Financial Employee Review

1.0
22 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've been thinking long and hard about the "Pro's" into working at this company and the only pro that comes to mind are the people that work there. All mid level employees are fantastic, talented people, who will go out of their way to help if you need it. Other than the employees who keep the gears moving, there is nothing else positive about this company.

Cons

This company (CEO, Upper Management, etc) is by far the most unstable, self-righteous group of individuals I have ever met. Crest has recently gone through a mass layoff in all departments (November 2016)...this doesnt just affect phone center personnel, this affects team leads and mid managers, developers, etc as well. So if you are applying for a job, understand that you are being hired because of a mass layoff and they will not hesitate to do it again. Here are some major things for you to consider: - You will not receive any on the job training (besides the mandatory sexual harassment training which obviously nobody follows) - You will pay for more than half of the insurance premiums (which is really bad. You should only pay less than 40%) - You will be asked to do outrages tasks in an unrealistic time-frame - The software is completely broken and unusable - You do not matter - Yes, they are #1 on fastest growing companies..(you can find this on Google and their site) This is because they hire a mass amount of people and then fire them. I've been told this isnt the first time. I know this is a long list and is a bit harsh, but it is the truth. If you work for Crest Financial, plan on being there for a short period of time before you start looking for another position or you get laid off. Stay away from this company.

Explore other reviews about Crest Financial

5.0
30 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Nice people and lots to learn

Cons

Growing pains and lots of changes

3.0
28 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Co-workers are helpful and friendly, energetic environment, because its a small call center everyone knows each other, mostly flexible schedules, clear expectations (attendance, commissions, etc), casual dress (jeans, t-shirts, tennis shoes), holiday activities, paid time off (after first 90 days), company meetings once/month, plenty of parking, get to talk to people all over the country, get to help people who have bad credit/no credit that need necessities such as furniture, tires & rims, etc.

Cons

Calls are challenging at times... People get upset about their purchase because they didn't read the lease agreement & fine print, some days you take 30 calls, other days you take 100, insurance plan is no good, they are constantly changing the commission scale by making it harder to commission, customer support management is not trust worthy (the team leads are awesome but not the head managers), gossip spreads like wildfire, if you are related to someone in management you have job security, Crest suffered a huge layoff & none of the family members/friends were let go, I don't feel as though they favor hard workers who come in and do their job -- only the people that "suck up". Customer service management doesn't take the time to sit down with you & have a conversation if its in regards to something important, they communicate through Google Chats or e-mail.

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