Where toxicity meets incompetence - Anonymous employee Creoate Employee Review

1.0
8 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I liked the (non-management) people that I worked with

Cons

Where to start? Well, if you’re reading this, it’s probably because you’re considering working here. Short answer: absolutely do not. Long answer: read on to learn more! This is a true account of my experience at Creoate. I’ll try to keep it concise, because while the awfulness was unending, this review will try not to be. Poor management. Meetings are frequent and endless, with no structure and constantly going over time. Most meetings were repetitive and totally useless. They seem to exist mainly as a way for management to get worked up about processes (that they put in place) and complain about insanely ridiculous targets not being hit. Lack of experience from upper management and founders, which resulted in micromanagement, ridiculous targets, poor motivation, and ineffective strategies that would be changed every few days. They do not know what they’re doing, and they never miss a chance to demonstrate this. This incompetence makes the toxicity even more galling. Micromanagement from beginning to end. No long term planning… not even short term planning. We were forced to change strategies every other week, sometimes after 3 days because the results weren’t what they expected them to be. This is not an exaggeration. This chopping and changing and constant moving of the goalposts was incredibly frustrating and demotivating. Total reliance on manual processes, with very little automation. This meant that there is a massive backlog in orders, support tickets, etc. The focus was purely on growth and not creating a solid, good product that worked. We were told multiple times that customer experience came second, and that the main goal was to grow (and the rest would follow). This might be a good strategy for showing growth metrics to investors, but I personally think it’s an awful strategy for building a company. Speaking of investors… their choice of some of the people they fundraise from shows a total disconnection to ethics and morality. I’ll leave it at that. Company culture was absolutely dire, and morale got worse by the week. People have different holidays, compensation structures, working hours, and benefits depending on when they joined the company. Nothing was streamlined. Do not get me started on their so-called “benefits”... We had to use our own devices for work. Extremely inflexible when it comes to working from home. We were forced to work twice a week in a tiny, cramped, extremely cluttered office. We truly dreaded having to go in. Given the flexibility offered by pretty much any other tech company, this is an odd decision from the founders. Finally, I would like to say that there is zero support from management. They have a culture of backstabbing and using information shared in private conversations against us. Management plays against each other constantly, which creates a very confusing and unpleasant work environment. They tell one thing to you and the opposite to somebody else. This creates a toxic work environment where you cannot trust anything people say. If you’ve read all the way to the end, and you still aren’t convinced, then please don’t tell me I didn’t warn you.

Explore other reviews about Creoate

1.0
13 Mar 2025
Recommend
CEO approval
Business outlook

Pros

- Aside from Senior Leadership, there are genuinely some lovely people in this company who will help make the time easier. - Learning and Development, less from any official support and more from being thrown in the deep end, you will learn, or you'll drown.

Cons

- Most importantly, this is simply a company that has entirely lost sight of it's customer, the problem it's seeking to solve and has instead created a highly unsuccessful trojan horse for financial services. - Senior Leadership operate as sociopaths (I do not use lightly, I've never met a better example of one), there's no emotion in this company and there's (unsurprisingly) no HR to mitigate them. Employees of nearly four years received a pat on the back, literally, for their work. - The Product is truly awful, years behind the competition and masked by lies, which very quickly fall apart in any kind of conversation. You as a salesperson will then have to sell this. - Sick Days are part of your holiday, you'll receive messages about work late at night, early in the morning, through the weekend. I think Senior Leadership genuinely believe by paying you, they own you. - The Mission of this company was made posthumously, to help fill an investor deck, without any actual substance behind it. Employees laugh privately when it is raised, due to how thinly-veiled it is. - You will be micromanaged beyond belief, every movement you do will need to go through the CEO, who maintains his opinion is best and is immovable. You will simply do as he says. - Compensation is laughable, no one receives any kind of bonus or commission, partly due to the company tanking and partly due to selfish short-sighted senior leadership. - With over a decade of experience, I have never been spoken to in the way I was spoken to (almost daily) at this company. Volume, tone, language - aggressive beyond belief. - As a representative of the company, I was heckled multiple times at events, evidence that the industry has wised up to this company and everyone knows it's true meaning - financial services under the guise of goodness.

9
5.0
4 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart group of people. Lots of opportunities for stretch. Have to be comfortable being uncomfortable. Diverse and international team

Cons

Previous old office, but love the new WeWork

2
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