Beware: Many recent layoffs and high turnover - Anonymous employee Credible Employee Review

This company is full of young but motivated and highly intelligent talent. We strive on building transparent and impactful products for customers. Everyone is driven to continue improving the customer experience and revenue. Our new CEO is extremely motivated to help the company succeed and makes every employee feel valuable. There are frequent internal promotions. Managers typically prefer employee retention and internal promotions when appropriate. I worked my way up from the phones to the QC department after a couple of years. The HR team works hard to keep our benefits affordable and meaningful. My experience is that PTO is always approved and management does not micromanage unless performance issues come up. Fully remote job. I couldn't imagine being happier elsewhere.

Being on the phones is really demanding and there are frequent changes. But if you can stick it out and do a good job, there are opportunities for promotions to some other departments.

Really smart people and always new initiatives

Underperformers have tenure and are un-fireable