Mental Health taken seriously - Customer Care Representative Cox Communications Employee Review

4.0
4 Jul 2025
Recommend
CEO approval
Business outlook

Pros

The company is very mindful of their employee's wellbeing and invests in resources to care for their mental health, physical health and wellbeing.

Cons

Very heavy on human interaction. Humans are not the best when it comes to customer service and it will get to those who do not have thick skin.

Explore other reviews about Cox Communications

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, pay and benefits

Cons

Selling out to Charter so many will be displaced.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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