Great - Technician Cox Communications Employee Review

3.0
31 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Great benefits, great company, good teams

Cons

The way the metrics are structured is ridiculous. Terrible time frames. Need the customer service people to be in the field first before they can answer a phone from a customer

Explore other reviews about Cox Communications

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

1.0
9 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Benefits were good and PTO was nice.

Cons

Leadership fails at seeing opportunity. Sales approach is archaic and those who act in bad faith are rewarded. If you try and move to a different role leadership will reward you with a PIP.

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